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Frequently asked questions
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Do you offer wholesale?Right now I do not, but it will be something I will do in the future.
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What kind of wax do you use?Our wax is 100% coconut soy! It’s completely paraben, Phthalate, and cruelty free, making it fully safe to use. Coconut Soy burns cleaner and slower - offering a longer lifespan to keep your home smelling absolutely delicious for as long as possible before your next restock!
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How big are your candles?My candles come in 5 sizes. You can the wonderful opportunity to enjoy a sample size which is 2 oz, 4 oz, 6, oz, 8 oz, 9 oz.
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What kind of wicks do you use?I use between two wicks. Cotton wicks which are flat braided cotton wick with paper threads woven into the cotton. I also use wooden wicks which are eco-friendly, clean-burning, wooden wicks made from FSC Certified Wood, hand-crafted + made in the USA.
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How can I cancel an order?If you've changed your mind, I can do my best to help. Simply email me at info@eblissbytay.com as soon as possible. As long as your candle hasn't been shipped, It will be canceled.
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How long does it take for my order to arrive?All orders are shipped through USPS. The current procesing time takes between 2-3 days and USPS generally take 2-3 business days to arrive after it ships.
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